skippy-fluff
Aug 25, 05:06 PM
The battery recall validator also rejected my battery, which is clearly in the range advertised on the web site. When I called the support lines yesterday, they didn't even try to take the call. Today I got through, and I got told by "Rachel" that there were a small number of batteries in the ranges that were manufactured by someone other than Sony. She couldn't tell me who, and when I asked for further information, she escalated the call.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
The next guy, whose name I didn't catch, basically said the same thing. When I explained that I would like something from Apple indicating that the public listing on the recall didn't apply to me, he said that sometime in the future (unstated) this will get updated on the website. Since my primary reason for wanting it is to avoid potential airline troubles, that wasn't too great answer. His next suggestion, to print the validation failure, was funny, but not very practical. I fly about once a week, and I've already seen the dell guys being asked not to work on the plane. I don't want to be in that club, so I was pretty insistent that they write something down.
I asked them to send me something (even by fax) that simply said that my battery was not subject to recall, despite the fact it fell into the consumer product safety commission recalled range and Apple announced range (still up, with no amendment, by at https://support.apple.com/ibook_powerbook/batteryexchange/index.html). He could not.
I next got sent to Kelly, in customer service, whose attitude was about the least customer-service related of any of them. She tried to read out the web site to me, and got very frustrated when I pointed out that it did not say what she wanted it to say. It does not say that there are batteries in the ranges that are fine. It says at least twice that if you have a battery in the range you should send for a replacement and not use it. I pointed out to her that the trouble ticket I'd opened covered the ground nicely, and that all I wanted was a statement of the result: "Apple's support staff has worked with this customer and has established that the battery Serial No. XXXX is not subject to the recall on Sony-produced batteries". Or whatever language they like.
She agreed that this was truth, but said she could not provide any documentation. She also declined to escalate further.
Given that the validator has said no to people who should have gotten yes, relying on it as the last word is a bad idea. Get a real person on the phone. But even then, be prepared for frustration if you would like
anything but an oral assurance that the battery you have is good.
aegisdesign
Sep 13, 11:40 AM
Most people run more than one app at once.
Yes, that's true.
It's also true that most of the time, most people aren't even maxing out ONE core never mind eight.
And when they do, their program won't get any faster unless it's multithreaded and able to run on multiple cores at once.
Yes, that's true.
It's also true that most of the time, most people aren't even maxing out ONE core never mind eight.
And when they do, their program won't get any faster unless it's multithreaded and able to run on multiple cores at once.
ugp
Jun 10, 06:33 PM
Without any adapters and just the phone this is what Radio Shack says...
My phone was just replaced by Apple a few weeks ago. I am curious to see if the value drops as each day goes on. I don't want to be without a phone right now but that isn't a bad value being the value of them on eBay right now. Making $30-40 isn't worth the trouble on eBay. I will be trading mine in for sure.
http://i50.tinypic.com/1z9nbd.jpg
My phone was just replaced by Apple a few weeks ago. I am curious to see if the value drops as each day goes on. I don't want to be without a phone right now but that isn't a bad value being the value of them on eBay right now. Making $30-40 isn't worth the trouble on eBay. I will be trading mine in for sure.
http://i50.tinypic.com/1z9nbd.jpg
Acorn
Apr 9, 07:25 PM
The backlit keyboard thing kinda makes me laugh. Every macbook Ive ever owned has not had the backlit keyboard. I even bought a aluminum unibody and still got screwed out of a backlit keyboard. Finally I got a 2010 mac pro and got the backlit keyboard. what did i do? enjoy it for 2 days then turn it off to save battery life. the keyboard light is always off now and the brightness is set to minimum. so much for that.
DaveTheGrey
Jul 20, 01:52 PM
with 8 cores, the aps will show up two secs BEFORE you'll have clicked on the icon. :D
archurban
Sep 19, 02:08 AM
Mc keller, you're right. there are somebody misunderstand. we're not all geek, OK? I just use mac for my work or entertainment. my macbook will be kept for 2 years. so I don't care until 2008. plus, merom is only 10% better. it's not much different, and gets more hotter. I won't buy it.
alec
Sep 19, 10:54 AM
lol lol power book g5 rofl rofl OMG hahahahhahahahahahahahha
...
......
for the love of god kill me
...
......
for the love of god kill me
wizard
Mar 26, 10:35 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 4_3_1 like Mac OS X; en-us) AppleWebKit/533.17.9 (KHTML, like Gecko) Version/5.0.2 Mobile/8G4 Safari/6533.18.5)
It is pretty incredible that the ignorance around Mac OS releases never stops. For one thing if you loose data on a computer, the only person to blame is the one staring at you in the mirror.
Even the whine about nothing worthwhile for the user is a bit old and reflects what we heard about SL. Yet SL on my early 2008 MBP was a drastic improvement for the user right out of the box and just got better with each update. User facing features are the only reason to update, fixes to underlying facilities can go a long way to justifying the software update.
As to the server integration, it hasn't and never will be a product worth $500. It is great that Apple is adding support to the base install but people need to realize a few things. One is that Mac OS is UNIX, people need to get that through their heads. Thus Apples server product only really adds in what is already seen in many UNIX intallations in a base install. Speaking of which much of that functionality is well established open source. Second the pricing of "server" software seems to be tailored to fit the mentality of the corporate world, where they feel they need to pay big bucks for something trivial. It is no wonder that Linux as established itself as a server OS in the SOHO world and at some of the more forward thinking larger corporations. As others have pointed out the basics of UNIX have been around for ages now, very little new territory is being cleared here, thus little justification for up charges on server software.
Finally it is a bit cowardly to avoid the future because you see nothing of value there for you personally. It is frightenly similar to the attitude seen in those that cut their own wrists.
It is pretty incredible that the ignorance around Mac OS releases never stops. For one thing if you loose data on a computer, the only person to blame is the one staring at you in the mirror.
Even the whine about nothing worthwhile for the user is a bit old and reflects what we heard about SL. Yet SL on my early 2008 MBP was a drastic improvement for the user right out of the box and just got better with each update. User facing features are the only reason to update, fixes to underlying facilities can go a long way to justifying the software update.
As to the server integration, it hasn't and never will be a product worth $500. It is great that Apple is adding support to the base install but people need to realize a few things. One is that Mac OS is UNIX, people need to get that through their heads. Thus Apples server product only really adds in what is already seen in many UNIX intallations in a base install. Speaking of which much of that functionality is well established open source. Second the pricing of "server" software seems to be tailored to fit the mentality of the corporate world, where they feel they need to pay big bucks for something trivial. It is no wonder that Linux as established itself as a server OS in the SOHO world and at some of the more forward thinking larger corporations. As others have pointed out the basics of UNIX have been around for ages now, very little new territory is being cleared here, thus little justification for up charges on server software.
Finally it is a bit cowardly to avoid the future because you see nothing of value there for you personally. It is frightenly similar to the attitude seen in those that cut their own wrists.
jonnysods
Mar 31, 02:43 PM
Suckaz. What a mess.
hansen
Aug 8, 01:47 AM
WOW, leopard looks so promising
Time machine and mail enhancements with notes and to-do's would make it all worthwhile for me. I was actually working on to-do's from mail myself as I needed it so bad. Time machine looks like the best solution to the backup/versioning problem I've ever seen. Wow, again! Can't wait.
Time machine and mail enhancements with notes and to-do's would make it all worthwhile for me. I was actually working on to-do's from mail myself as I needed it so bad. Time machine looks like the best solution to the backup/versioning problem I've ever seen. Wow, again! Can't wait.
Bern
Aug 8, 03:31 AM
Well I'm excited about Leopard and look forward to it's release. Rightly so should Apple keep hushed about what ever new features are to be added. Those nay sayers out there to Leopard should wait until they use it before they begin crucifying it, after all what hand did they have in the development of OS X??
Only thing that plays on my mind is whether some new features will be limited to Pro line Macs. I recall when Dashboard first came about iBooks couldn't display the ripple effect for example whereas Powerbooks could. I certainly hope we MacBook owners won't suffer the same fate with things like the new iChat, Mail or what ever.
Only thing that plays on my mind is whether some new features will be limited to Pro line Macs. I recall when Dashboard first came about iBooks couldn't display the ripple effect for example whereas Powerbooks could. I certainly hope we MacBook owners won't suffer the same fate with things like the new iChat, Mail or what ever.
Chakotay
Apr 6, 02:17 PM
I guess it wouldn't hurt their future sales to announce international release dates. Several people I know have ordered or bought an iPad 2 simply because it is available (even with order backlogs) compared to Honeycomb tablets.
Here in continental Europe, all I saw so far was an announcement for the second quarter, which can slip to whenever...
Those of you who already got it - is it worth the wait?
Here in continental Europe, all I saw so far was an announcement for the second quarter, which can slip to whenever...
Those of you who already got it - is it worth the wait?
Cachiro
Apr 6, 04:10 PM
There is one thing some people don't see, this is one company against an entire army of companies & this one company is doing a hole lot better. Apple will alway be on top when it comes to all this type of gadget get over it people and by the way, I always thought this was Mac rumor forum.
Maybe they should change there name :apple: :D
Maybe they should change there name :apple: :D
seenew
Aug 26, 06:15 AM
Well, as its been said that only the bad issues get brought up, I'll share my feelings.
I've had nothing but good experience with Apple. When I first got my 5G iPod, I bought the old iTrip along with it from Apple.com at the same time. Well, of course, later I found out that model of iTrip was not compatible. I called Apple up and told them I bought an incompatible product that was listed alongside the 5G iPod on their site. Basically they told me I should be more careful next time to check for compatibility, but then they refunded me the full $40 and told me just to keep the iTrip. I sold it to a friend. :)
Later down the road, I managed to get a HUGE dent in the back of this same iPod, and it died. I sent it in for repairs, and they sent me a new one (or refurb) really quick, and free of charge. It wasn't even covered under the warranty! (physical damage, that is)
I'm running a 20" Intel iMac, and so far for 2 months I've had no problems, and I hear that once you're past the 3 month mark, you're probably good to go, so I'm waiting..
I've had nothing but good experience with Apple. When I first got my 5G iPod, I bought the old iTrip along with it from Apple.com at the same time. Well, of course, later I found out that model of iTrip was not compatible. I called Apple up and told them I bought an incompatible product that was listed alongside the 5G iPod on their site. Basically they told me I should be more careful next time to check for compatibility, but then they refunded me the full $40 and told me just to keep the iTrip. I sold it to a friend. :)
Later down the road, I managed to get a HUGE dent in the back of this same iPod, and it died. I sent it in for repairs, and they sent me a new one (or refurb) really quick, and free of charge. It wasn't even covered under the warranty! (physical damage, that is)
I'm running a 20" Intel iMac, and so far for 2 months I've had no problems, and I hear that once you're past the 3 month mark, you're probably good to go, so I'm waiting..
patrick0brien
Sep 13, 01:37 PM
I smell it an option for Rev. B.
As Mac Daily News says: "Mac Pro Octo-Core. For when you absolutely, positively have to sequence the entire human genome before lunch."
Naaaaaaaaaaaaaaarrrrrrrrrrrrrrr!
As Mac Daily News says: "Mac Pro Octo-Core. For when you absolutely, positively have to sequence the entire human genome before lunch."
Naaaaaaaaaaaaaaarrrrrrrrrrrrrrr!
theonekcrow
Jun 18, 07:50 PM
Basically if a store takes 20 reservations, they will get 20 phones plus a few extra based on how many reservations they took.!
Are you certain on this statement, if so I will be camping out in front of Radio Shack on the 24th...
Are you certain on this statement, if so I will be camping out in front of Radio Shack on the 24th...
Mr. Retrofire
Apr 6, 07:07 AM
I doubt Apple will ship a new version of FCP before they ship lion, there are simply no real video editor APIs in Snow Leopard that are capable of 64 bit, QT Kit is a joke.
HOWEVER, according to the developer page for Lion there will be a brand new A/V API in Lion that will be 64 bit and FCP will most likely be written in that.
I guess they could back port the entire API to Snow Leopard, but I wouldn't count on it.
The functions inside FCP do not need the OS support. Apple can install private frameworks, and they do it already, for their own applications. So i think they will support SL.
AV Foundation brings back QT7-features to QTX. Apple uses AV Foundation in the new QTX-player of Lion.
HOWEVER, according to the developer page for Lion there will be a brand new A/V API in Lion that will be 64 bit and FCP will most likely be written in that.
I guess they could back port the entire API to Snow Leopard, but I wouldn't count on it.
The functions inside FCP do not need the OS support. Apple can install private frameworks, and they do it already, for their own applications. So i think they will support SL.
AV Foundation brings back QT7-features to QTX. Apple uses AV Foundation in the new QTX-player of Lion.
Anonymous Freak
Jul 15, 02:16 PM
Can anyone tell me the purpose of dual drive slots nowadays? I can see the use for them (and had computers with) when they were limited to one function, i.e. DVD-ROM for one and a CD-RW for the other but now that everything can happen in one drive with speed not being an issue, is it really nececcary to have two?
Early Blu-Ray burners can't read or write CDs, and are slow at DVDs. Maybe we'll see a Blu-Ray burner and a high-speed DVD�R(W)/CD-R(W).
Early Blu-Ray burners can't read or write CDs, and are slow at DVDs. Maybe we'll see a Blu-Ray burner and a high-speed DVD�R(W)/CD-R(W).
skunk
Apr 27, 01:17 PM
(insert here where some smart-A responds with "slavery?" or something equally inapplicable)Me first! I'll do it!
shamino
Jul 20, 11:11 AM
However, many apps today won't see that much improvement either way (like a simple calculator, or solitare and word processing).
If that's all your requirements are, then you would be able to get by very nicely on an old G3 system (assuming you can cram enough RAM into it.)
We have long since exceeded the amount of CPU power needed for things like basic Office apps, and are several orders of magnitude more powerful than what's needed for a calculator or solitare program!
But this really should not come as a surprise to anybody. For basic word processing (without any embedded objects), my old Apple //c with AppleWorks is more than powerful enough. And that's with a 1MHz 6502 processor, 128K of RAM and two floppy drives!
People are so used to bloatware and insane amounts of eye-candy, that they start thinking they actually need supercomputer power in order to write a memo or send a fax.
If that's all your requirements are, then you would be able to get by very nicely on an old G3 system (assuming you can cram enough RAM into it.)
We have long since exceeded the amount of CPU power needed for things like basic Office apps, and are several orders of magnitude more powerful than what's needed for a calculator or solitare program!
But this really should not come as a surprise to anybody. For basic word processing (without any embedded objects), my old Apple //c with AppleWorks is more than powerful enough. And that's with a 1MHz 6502 processor, 128K of RAM and two floppy drives!
People are so used to bloatware and insane amounts of eye-candy, that they start thinking they actually need supercomputer power in order to write a memo or send a fax.
madmax_2069
Nov 12, 05:46 PM
I'll pass on the game altogether.
What it does, Gran Turismo does to perfection....I'm just really not into what it does.
I'm more of an arcade racing guy, so I'll stick with Burnout Paradise until it gets a worthy sequel!
if you really look at it, NFS hot pursuit is the game your looking for.
i like sim and arcade racing games, but if you are a hardcore sim racing nut neither forza 3 or gt5 are real racing sims. so far only computers have real racing sims. not saying that gt5 or forza 3 aren't trying to be, its just they are not considered to be a real racing sim to hardcore sim nuts.
GT5 might be the game that makes me buy a PS3.
What it does, Gran Turismo does to perfection....I'm just really not into what it does.
I'm more of an arcade racing guy, so I'll stick with Burnout Paradise until it gets a worthy sequel!
if you really look at it, NFS hot pursuit is the game your looking for.
i like sim and arcade racing games, but if you are a hardcore sim racing nut neither forza 3 or gt5 are real racing sims. so far only computers have real racing sims. not saying that gt5 or forza 3 aren't trying to be, its just they are not considered to be a real racing sim to hardcore sim nuts.
GT5 might be the game that makes me buy a PS3.
islanders
Sep 19, 08:07 AM
Unofficial MacRumors Newbie Prediction:
First week of October for MBP. (October 4th)
Fourth week of October for MB. (October 24rd)
First week of October for MBP. (October 4th)
Fourth week of October for MB. (October 24rd)
Blue Velvet
Mar 22, 01:05 PM
You only oppose it when it's a Republican in office.
Really? I'd like you to provide some evidence for that statement.
Really? I'd like you to provide some evidence for that statement.
Hamish
Apr 11, 10:36 PM
Looking forward to the new final cut studio.
if apple is smart they will allow access to individual parts of the suite
as seperate Mac App Store downloads.
If it were possible to buy apple Motion on it's own I think many existing After Effects would be very happy to have something else to play with that can take adavantage of their hardware and deliver some fun realtime workflows...
it could be a halo product for such editors as well to end up using the whole suite...
I bought motion for 300 when it used to be sold individually, and I have spent a tonne of money since simply because I love that product.
do it apple. please.
if apple is smart they will allow access to individual parts of the suite
as seperate Mac App Store downloads.
If it were possible to buy apple Motion on it's own I think many existing After Effects would be very happy to have something else to play with that can take adavantage of their hardware and deliver some fun realtime workflows...
it could be a halo product for such editors as well to end up using the whole suite...
I bought motion for 300 when it used to be sold individually, and I have spent a tonne of money since simply because I love that product.
do it apple. please.
